Frequently Asked

Questions


  1. What is the address for sending payments to the Resort?
    CHECK PAYMENTS:
    Mail to:
    Aruba Beach Club Resort
    Client 313016
    P.O. Box 20867
    Tampa, FL 33622-0867

    PAYMENTS VIA BANK TRANSFER:
    IBERIABANK
    200 W. Congress Street
    Lafayette, LA 70501
    ABA Routing # 265-270-413
    Account name: Aruba Beach Club Cooperative Association Account #: 0011135944
    SWIFT: IBEAUS44
    Bank Name: IBERIABANK
    Correspondent: Wells Fargo
    ABA 026005092

  2. How does one phone the Resort from the United States?
    From USA dial 011-297-524-3000. To send a fax to a guest from USA dial 011-297-583-8191.

  3. Where are you located?
    The Aruba Beach Club Resort is located on Punta Brabo Beach in the low-rise hotel area about a 20 minute taxi ride from the airport & half-way between the city of Oranjestad and the Palm Beach high-rise hotel area.

  4. Is there a spa at the Resort or is there one nearby?
    JJ's Spa is located on-site.

  5. Are hair dryers available in the rooms & suites?
    Yes, all rooms & suites are equipped with wall mounted hairdryers.

  6. Are electrical convertors required for small appliances?
    No convertors are required for visitors from the United States. The island's electrical system is exactly the same as your home.

  7. Are all suites directly on the ocean or are there rooms with scenic view only?
    Almost all our suites do have a view of the ocean, sixteen suites are oceanfront. Click on floor plans, and you will find room floor plans and a site plan with unit numbers indicated.

  8. Is public transportation available near the Resort?
    A bus stop is located a 3-minute walk from the Resort.

  9. What are the check in and checkout times?
    Check-in is 4:00pm, Check-out is 11:00am.

  10. Is shuttle service available from/to the airport?
    Resorts are not allowed to operate shuttle services from/to the airport. Taxi service is readily available, efficient and inexpensive. The airport is a 15-20 minute drive depending on traffic.

  11. Do all rooms & suites have balconies?
    All ground floor rooms & suites have a patio, all rooms & suites on upper floors have a balcony. Chairs and tables are provided on the patios & balconies.

  12. Are tennis courts available for guests?
    There are four courts shared by guests of both Resorts, two at Aruba Beach Club and two at Casa Del Mar Ambassador.

  13. Do the rooms have irons & ironing boards?
    All suites are equipped with irons and ironing Boards

  14. Is there a restaurant on-site?
    Ricardo's Restaurant & Bar is located on-site.

  15. Is there car rental availability on-site or close by the Resort?
    Econo Car Rental has a reservation desk located in the Resort lobby, open daily 9am - 5pm.

  16. Are beach towels furnished by the Resort?
    Beach towels are supplied by Resort.

  17. Is there daily housekeeping service?
    Daily housekeeping service is supplied by the Resort except on Sundays. On Wednesdays and official holidays service is limited to the removal of trash & the exchange of towels.

  18. Does the Resort have laundry facilities for guests?
    A coin operated self-service laundromat is conveniently located on-site. Tokens ($2.50 each) are available at Front Desk.

  19. What equipment and utensils are included in the kitchens?
    All units have kitchens with full-size refrigerators, microwaves, cookware, tableware, coffeemaker and toaster. All one-bedroom suites have a stove with oven. Superior rooms are equipped with stove-top (no oven).

  20. Are barbeque grills available for guest use?
    The Resort has a grilling center and gas grills for guest use. Please reserve at the Front Desk. The fee is $ 7.00 for 3 consecutive hours use.

  21. Is there a place to shower andstore luggage before leaving for a late flight?
    The Resort has a courtesy room available subject to room availability on Saturdays. Luggage may be stored securely in the Member's Lounge.

  22. Does the Resort have wheelchairs available for guest use?
    You may request a wheelchair upon arrival or in advance by emailing tbritten@arubabeachclub.net. Please include your name, arrival time and date. A $100 deposit is added to your account and credited upon return of the wheelchair.

  23. Does the Resort have baby cribs, high chairs and strollers available?
    Cribs are available for a fee of $5.50 nightly or $32.00 weekly. High chairs are available free of charge. You may request them upon arrival or by emailing lurbina@arubabeachclub.net. Sorry, strollers are not available.

  24. Are cots or extra beds available?
    An extra bed is available upon request at a charge of $10.50 nightly.

  25. Can accomodations be made for additional nights stay?
    Please contact the Reservations department via mail at reservations@arubabeachclub.net for additional night availability.

  26. Is there an on-site scuba facility?
    Pelican Adventures operates a Concierge desk in the adjacent Casa del Mar lobby where you can register for scuba diving as well as sailing, snorkeling and many other exciting island adventures. You may contact the Concierge Desk at concierge@casadelmar-aruba.net

  27. Can we get married on the island?
    Yes, civil marriage is legal in Aruba with the following documentation:
    • Copies of birth certificate for bride and groom with apostle (state certification).
    • Passport picture page or valid state issued picture ID for Bride & Groom.
    • Witness passport picture page or valid state issued picture ID (minimum 2 witnesses over 18 years of age.
    • Certificate of no impediment for bride and groom (also referred to as a single status report and in some states called a negative statement of marriage). Apostles are required for "negative statement of marriage")
    • If either party has been divorced a copy of the 1st and last page of the divorce decree(s) is required.
    • If either party is a widow(er) copy of death certificate is required.
    For more information please contact the Office of Civil Registry:
    Schoolstraat 2
    Oranjestad, Aruba
    Tel: (297) 583-4400 (Oranjestad)
    Tel: (297) 584-5433 (San Nicolaas)
    Fax: (297) 583-9160 - pivaruba@setarnet.aw

  28. Is wireless internet access available in the rooms & suites?
    Prior to purchasing the Wi-Fi package, you must be checked in at ABC. When you purchase, the last name that you enter is the same last name on your in house card. Each package purchased is good for 2 devices and you can pay an additional $10.00 for extra 2 devices. The maximum amount of devices per package is 4. The Wi-Fi network is arubabeachclub. For any questions or further assistance please contact our Front Office or Jacky in our IT Department ext. 3018. There is a free Wi-Fi hot spot available at the Cayena Terrace and the Resort lobby.

    Get Connected...
    We offer convenient plans for the length of your stay.
    1 Day Plan
    $10
    1 Day Wi-Fi Access
    1 Week Plan
    $35
    1 Week Wi-Fi Access
    2 Additional Devices + $10
    2 Week Plan
    $50
    2 Week Wi-Fi Access
    2 Additional Devices + $10
    1 Month Plan
    $70
    1 Month Wi-Fi Access
    2 Additional Devices + $10


  29. What are the Pool and Beach Rules?
    POOL & BEACH RULES
    No lifeguard on duty; swim at your own risk.
    Children under 16 are not permitted without parental supervision.
    Pool hours are from dawn to dusk (9:00 a.m. to 6:00 p.m. or 7.00 pm).
    Shower before entering pool.
    Running, diving and unnecessary noise are prohibited.
    No glassware in or around the pool.
    No food or drinks in the pool.
    For their own health and safety, children under the age of 3 are NOT permitted in the large pool, only in the kiddie pool and must wear swimmies NO DIAPERS.
    All electronic devices must be used with earphones.
    Violation of these rules will result in a fine, suspension or expulsion.

    • All chairs will be available for use by owners and guests staying at the Aruba Beach Club Resort beginning at 6:00 a.m. until sunset and from 8:00 a.m. to sunset for owners and guests staying at the Casa Del Mar.
    • Between 5:00 a.m and 6:00 a.m. anything left unattended under a hut will be removed.
    • Chairs and huts can only be reserved at 6:00 a.m. by a towel supplied by the Aruba Beach Club Resort.
    • Beginning at 9:00 a.m. security will check to see if huts with beach towels are unattended. At 11 a.m. security will recheck all huts and if still unattended all items will be removed.
    • For security reasons, sleeping is not allowed overnight on chairs at the pool or on the beach during the hours from sunset until 6:00 a.m. No bed linens (blankets, sheets, bedspreads, pillows) or bathroom towels are permitted to be removed from the rooms and used at the beach or by the pool.

    Owners and guest are reminded that towels can be exchanged once a day at the towel station. PLEASE NOTE THAT THE RESORT IS NOT RESPONSIBLE FOR ANY VALUABLES REPORTED LOST. Kindly be advised that due to the size of the pool no rafts or floats are allowed in the pool. The above measures are to ensure the maximum enjoyment for each and everyone of our owners and guests.


Resort Amenities

Daily Housekeeping Service • 24-Hour Security • Ricardo's Restaurant • Tennis Courts • Organized Daytime Activities
Large Fresh Water Pool • Kiddy Pool & Playground • Pool Aerobics • Lobby Retail Stores • Self-Service Laundromat • Free Wi-Fi at Cayena Terrace
• Concierge Service & Game Room located in the adjacent Casa del Mar Resort Lobby